Everyone

My lead magnet download link is not working. How do I fix it?

Open the link in a private browser window to see what subscribers see. Common causes: restricted sharing settings, a moved or renamed file, an expired link, or a typo in the email. Fix the source and update the link in your automation.

Checklist

  • 1Test logged outPrivate window.
  • 2Sharing settingsPublic or anyone with link.
  • 3File moved?Restore or relink.
  • 4Expiring linksMake sure they do not expire too soon.
  • 5Update automationAnd resend to affected people.

To avoid this in future, use a host where the link stays the same when you update the file.

Read the full answer

Common follow-up questions

Can I fix emails already sent?

No, but you can email affected subscribers a working link.

Why do signed links expire?

For security; the page can generate a new one.

Updated 2026-11-15. General information; not legal, medical or financial advice.